Welcome to the Kognity Cookie Policy

We use cookies on our web pages to collect statistics and to customize the user experience. By using our web pages, your personal data will be processed by the below mentioned cookies in accordance with this cookie policy.

What is a Cookie?

Cookies are small text files that are placed on your computer when you use your browser to visit a website that uses cookies. They are widely used in order to make websites work, work more efficiently and to provide information to the owners of the site. Cookies enables us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our website according to your individual interests; and recognize you when you return to our website.

What cookies do we use?

You can find more information about the individual cookies we use and the purposes for which we use them in the table below: 

ProviderName Type of cookieInformation gatheredExpiration timePurposeInformation to/from third parties:
WaaS (cookie
choice storage)
whether the
visitor has
agreed on the
12 monthsThis cookie
is storing
your choice
in relation to
Google Analytics (web analytics service)_gat_waasHTTP-cookieGathers information about how the user is navigating our website.1 minuteUsed to throttle request rate. Comprend, Google
_ga HTTP-cookieGathers information about how the user is navigating our website.26 monthsUsed to distinguish users.Google
_gidHTTP-cookieGathers information about how the user is navigating our website.24 hoursUsed to distinguish users.Google
Pardot (marketing automation provider)Visitor_idHTTP-cookieThe visitor cookie is composed of a unique visitor ID and the unique identifier for your account. For example, the cookie name “visitor_id12 345” stores the visitor value “1010101010 ”, and “12345” is the account identifier. This cookie is set for visitors by the Pardot tracking code.26 monthsUsed to recognise a user to the website.Pardot (
Intercom (support communication plug-in)intercom-id-[app-id]
Anonymous visitor identifier cookie. As people visit the website, they get this cookie to identify them
9 months

Unique anonymous identifier

HTTP-cookieIdentifier for each unique browser session. This cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn’t intentionally terminated with ‘Intercom(‘shutdown’)’;, which usually happens on logout.
1 week
Keeping track of sessionsIntercom

How do I change my cookie settings?

If you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings. The help function within your browser should tell you how. Alternatively, you may wish to visit which contains comprehensive information on how to restrict or block cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt out of being tracked by Google Analytics, visit:
Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

If you decide to not allow cookies for our website, it may affect your browsing experience and impair certain functionalities connected to the website.

Contact information

If you have a question of privacy or of general questions, please feel free to contact our office as below:

Last updated: 2 April 2019

This website uses cookies as described in our Cookie policy. To see what cookies we serve and set your own preferences, please use your web browser's settings. Otherwise, if you agree to our use of cookies, please continue to use our website. Cookie policy